Repair and warranty processing

You can claim a file and prepare your return shipment in just a few steps.

Product and Error Description
Purchase Information
Confirmation returning

If your device is out of warranty.
We charge € 25.00 for the cost estimate and € 7.50 for the return shipment within Germany, each of these plus the statutory sales tax. The cost of the estimate will be offset when you place an order for repair.

Please contact us for shipping charges outside of Germany.

Please have your serial number on hand